@ubikoality 13184274 won’t let me continue gives me the “must fully install game” warning

@ensiferum888 Although I am glad to hear that you're excited to play Valhalla, I do apologize that you have not received your copy of the game yet. After further review of your ticket, I can assure you that it has been placed with the correct department. I also placed a note on the case and sent a verification link over to your email. Please go ahead and click that link! Moving forward, the team will be sure to update you accordingly as soon as new information becomes available. Thanks for your patience!

@disla12 I'm very sorry to hear that! I can see that your case has been placed with the correct department for further review. Thank you for your patience in the meantime.

@ubikoality
Thank you so much for the quick response. I understand you guys must feel pretty overwhelmed with all the issues floating around the game. I'm glad you're trying to make it better for everyone.

Patiently waiting for updates!

Have a good one!

@kutt911 yup same here im up to 26 hours , no game I mean [censored]

Order № 1014512851
Case № 13129104

@ubikoality Thanks. Although I'm not sure it was a good idea now. My ticket was written in french, is it still ok ?

@ubikoality Ubisoft Support Ticket: 13175444
After 24 hours i still dont have my game or any response from support. Your help would be much appreciated!

Invoice: 1014461766
Support Ticket: 13155720

@ubikoality
My case number is 13169469, I really hope this gets resolved soon. I really just want to get my hands on the game at this point, and the wait is frustrating

@ubikoality Thank you so much for getting me going in the right direction, I can tell you're trucking through all these forums and getting people sorted.

@ubikoality Thank you, I clicked on the verification link in the email and did everything.

I have the same issue, i bought it on the 8th and i still havent recieved it on my uplay account even though i have been charged Case Reference # 13174814

Just filed my case, 13188279. But I bought my game back in July, but never show in the Games Library. Please check!

Same problem, no game at the library, i have the confirmation on e-mail.

Ticket number: 13186113

@ubikoality

Hi, can you please check my case also, thanks!

• Case - 13148346

No game in library...

Casenumber 13183897

@ubikoality
Kindly check on my case number, TQ
Ubisoft Support Ticket: 13171151

Ubisoft Support Ticket: 13178081
Bought the game 2 days ago on the epic store
Today I couldn't launch it past the play connect login
It keeps asking me for a key
And it won't show up in play connect
Epic said the error is on ubisoft so im asking for assistance

already submitted tickets and now waiting 40HOURS this is unacceptable i expect some kind of compensation for wasting my time that i took off work for release of this game!