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  • 1 Likes/370 Replies/4233 Views
    dim.sen
    Original poster 1 posts

    I can't choose a character between FEMALE Eivor, MALE Eivor, or ANIMUS choose. I've tried checking my mouse and have tried using a joy stick. But still can't choose.


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  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts
    Best Answer

    Hello everyone!

    I've gone through the forum and merged all threads regarding this issue into one megathread. In future, if you encounter this issue, please post it within this thread so all the information is in one place.

    Thank you for all of your updates, and for sharing workarounds within the forums with your fellow players. It's been great to see you all help one-another 😊 The development team has been made aware of this issue and this has been marked as resolved in Title Update 1.04.

    If you still encounter this issue in-game, we would recommend applying the following workaround:

    Go to Options -> Interface -> Set Hold Alternative option to OFF

    You should be able to select which gender you would like to play as now.

    Please don't hesitate to update this thread if you have any further questions or concerns ☺

    Official Response
  • A Former User
    0 posts

    I’m playing on Xbox. I’m stuck on the gender select screen, I try and hold the A button or tap it or anything on a selection but it won’t let me past the screen. I don’t know what to do from here I’ve been stuck here for 2 hours, restarting my console and starting new games.

  • Springfeldt
    5 posts

    @simplysha I have the same problem on playstation 4.

  • A Former User
    0 posts

    @springfeldt I’ve even loaded my profile on another Xbox and was stuck there as well

  • Ubi-Litten
    Ubisoft Support Staff 179 posts

    Sorry to hear you have experienced this, if possible could you confirm whether you are experiencing any other issues with input options in game.? Also, if possible would you be able to capture a short video clip showing this selection not completing when holding the button in game.? Lastly, if possible could I suggest attempting a different game pad to rule out this being a factor causing this issue.

    Official Response
  • Bartsilver
    3 posts

    Same problem on the PC, I confirmed that left click does indeed work inside AC:V, now trying with a Controller. Will edit post if it works.

    Edit: Does not work with controller either, I can even see the game registering my clicks with the controller but they appear to do nothing. Will upload a clip soon

  • A Former User
    0 posts

    @ubi-litten
    I’ve tried a different controller, I’ve tried a friends Xbox who is currently playing it on his profile, then he switched to mine and was stuck on the same screen. I’ve watched this fight scene dozens of times haha hopefully you can help me because I’ve been waiting a long time to play this. Also I don’t have privileges to post a video

  • A Former User
    0 posts

    @bartsilver
    My friend is using a controller and his worked, then he logged into my profile on his Xbox and on my profile it didn’t work. So worked on his profile but not mine on the same console

  • Springfeldt
    5 posts

    @ubi-litten I haven't noticed any other problem so far. Tried a different controller but same thing. It's possible to move the cursor around and it "reacts" when i press X but nothing hapeens.

  • Bartsilver
    3 posts

    @ubi-litten



    Footage of the problem. Tried with both a Controller and a Mouse and Keyboard. You can see visibly while using the Controller that the game is registering the clicks, but allas, nothing.

  • WhyAmIABear
    4 posts

    PC, same here. I tried keyboard/mouse and 2 different controllers.

    Wtaf ubisoft

  • A Former User
    0 posts

    @bartsilver
    I’ve also tried holding the A button as well and it’s the same thing

  • WhyAmIABear
    4 posts

    @simplysha ive now also tried unplugging my controller so its only 1 input, and playing in windowed instead of fullscreen. No go.

  • naldop
    2 posts

    Hello,

    Same issue here, PC, trying twice with keyboard/mouse. same result.
    😞

  • WhyAmIABear
    4 posts

    @naldop im on my 5th on PC. Can't skip cutscenes so this is taking forever, and ubisoft stopped replying

  • Jonomibr
    5 posts

    Don't know if it helps anyone else, but I was having the same issue on pc, with the input not actually working. I fixed it by changing my "Menu Hold Factor" back to it's default 1000ms and in the Interface menu the "Hold Alternative" back to OFF. That allowed me to use both mouse and controller inputs again.

  • vorly
    3 posts

    On PC, same issue, please get a bug fix out for this ASAP

  • Springfeldt
    5 posts

    @whyamiabear I have lost count how many times I've started over. That [censored] drowning horse will haunt my dreams!

  • vorly
    3 posts

    @springfeldt haha, groundhog day

  • WhyAmIABear
    4 posts

    Hey guys I fixed it on PC!!!!!

    For me heres what I did:
    Play windowed, and go to OPTIONS -> INTERFACE -> GENERAL TAB -> and set "Hold Alternative" to "Off"

    I also un plugged my controller, no clue if that had an effect

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