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Locked Solved Anyone else missing the "Moonlight axe" and "Bayek Outfit"?
1 Likes/38 Replies/1692 Views
Cause I did watch the stream(s) to be eligible.
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Best AnswerSorry for the late response, due to the high volume of contacts it has taken longer than usual to respond.
As this is an old thread I have locked it. The Bayek outfit can now be unlocked for 100 units, however the Moonlight Axe could only be unlocked if you logged into your account to watch the Ubisoft Forward event in July 2020.Official Response -
Yep, I have the same problem. I watched the streams and still shows locked.
Ubisoft, fix this issue! -
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Thanks for getting in contact, this content should be available shortly after the official launch but if you are still unable to receive this, please feel free to let us know so we can attempt to assist further.
Official Response -
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@ubi-litten Is there any other way for players to get Bayek legacy outfit if they haven't watched the stream on twitch?
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Goofafternoon, i have watched the ubisoft forward last july 15, 2020 asian time and i got the 4 freebies, i watch it on my laptop but i want to redeem the moonlight axe in ps4 , is that possible and if it does, how and when do i access it?
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Hello!
I think I forgot to link my Twitch account with my Ubisoft Connect account because I was here during all the events by Ubisoft about AC Valhalla on Twitch and I still can't access those rewards
This is really important to me to have these special rewards because I have all the rewards for all the Assassin's Creed games and I don't want to miss anything haha
It would be very very nice if I could get them <3<3
Thank you for your time and I hope you have a great day! -
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@lord_spectra
Same here, Im one of the many AC players who have technical issue when we tried to log in durring the online event.
Then we get the information that we will receive all the gifts. -
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Hi! I've watched the entire Ubisoft Forward livestream in July, but I can't redeem the Moonlight Axe. In the shop it says that it's locked, just like the Bayek outfit that was given for watching the AC:V reveal livestream, but that one still appeared in my game (I've watched the reveal). My friend has both of them in game, even though he didn't watch the entire Forward livestream. I was wondering if anyone else has this issue, as I've seen some people didn't get their ultimate edition rewards, or if Ubi staff has any feedback on this?
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@justsource-kun Also i forgot to mention that I did claim the rewards that were given later because of the connectivity issues, and I got Watch Dogs 2 because of that.
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Same for me. Also I can't get the Bayek outfit. I also watched the Twitch stream for that.
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@philyg213 I got the Bayek one in my inventory, even though it still says I can't redeem it in the rewards tab.
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@justsource-kun Oh is that so? I should check that out then. Haven't played for long. Maybe it's a similar thing with the axe? Possibly it's already there?
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@philyg213 nah I checked, the first time I restarted the game, the outfit was there, but the axe wasn't. Already have 12hours in the game and restarted like 4 times,, still no axe. My friend got both after first relaunch.
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@justsource-kun I'll check my inventory too and restart the game if necessary but if it won't work I'll have to open a ticket. Better if you do it too.
BTW they're both already available at the beginning, right? -
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