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The rewards for Valhalla have been revealed, but a certain weapon and outfit are locked when they should be unlocked.
1 Likes/11 Replies/824 Views
The Bayek legacy outfit and the axe, which were supposed to be unlocked automatically by watching the reveal and the Ubi Forward event respectively aren't unlocked for me. I know I did everything right for them to be unlocked, but I am unsure if the reason for them to be locked is because of the poor performance of the servers during the livestreams or because of the rewards problems with the new Ubisoft Connect platform. Anyone else has this problem or just me?
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@borgeitor Hey there, if you checked your Drops and have them in there, then they will be available for you after the release of the game. If you can't see them in there, please contact us via a ticket and we'll investigate further for you!
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@ubi-spud As per your advice, I have opened a support ticket, because in my drops inventory the only things that show up are the Watch Dogs legion Jacket (the blue and red one) and a thing called "Ubisoft Forward Rewards", but no signs of either the Bayek legacy outfit or the Moonlight Axe. Hoping for a quick response from support now!
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Thank you for confirming that @Borgeitor
We would advise you speak with the team too @BoathouseKiller to help us look into that.Official Response -
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@ubi-spud Hi could you say when it does unlock? I know I've got it as I linked the Azarus app in Twitch with my ubisoft account, although it doesn't show on my Ubisoft Connect.
Should I be more patient? -
@mausthemighty Who knows. I opened a ticket, talked to someone, that someone couldn't do anything, so they sent the issue to someone higher up and said that they would contact me. That was last saturday and radio silence since then. Honestly frustrating as I was hoping the issue would be resolved by the games launch.
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@ubi-spud hey, what about achievements? Howcome they're not unlocked on Ubisoft Connect? Watch Dogs Legion had them.
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I did what you asked for the legendary bagel outfit and ax not sure why it is still locked I keep getting cant access to certain things says if this persist contact ubisoft support please help
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I am also having this problem. Opened a ticket and the person I spoke with in chat couldn't seem to fix the problem. I hope this gets resolved soon
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