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  • RaIINz---
    Original poster 3 posts

    Yo ubi,

    Buyed club access like 4 hours ago and i still cant get access to it. I tried relaunching game and verifying files but none of them worked (dont really wanna reinstall my game)
    I the though there was a problem with my payment so i just buyed it back and still nothing after restarting the game. I then checked my paypal and saw that I have been debited twice !

    Someone could tell me if it is normal that i still dont have club access and if not, tell me what I must do to get it (if possible, without restarting my game) ?
    Ubi, could you refund me my second buy since it was a mistake ? Or send me to anyone that can do this for me ? It would be wonderful !

    Thank's for your helps guys ! ^^

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-TheBerry
    Ubisoft Support Staff 5879 posts

    Hello there @RaIINz,

    Thanks for reaching out, apologies for the delay.

    In regards to the purchase of digital products, we advise allowing 24hrs from the point of purchase for content to be delivered / activated, just to allow for any processing delays.

    If your Club subscription still isn't active in-game, please reach out to us via our Help Site, Facebook or Twitter so we can look into this and refunding any duplicate purhcases.

    Thank you!

    Official Response

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