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  • Peepus_Christ
    Original poster 5 posts

    On October 18th 2022, I lost 120 of my 360 skill points. I have no clue how or why they disappeared, but I have no way of getting them back as I've reached max level, gotten all of them in the world, etc.
    I've made a case on the main page but for whatever reason it tells me to sign in to see it even when I am, so this is the next place I could try and fix this

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  • GiveMeTactical
    166 posts

    Oh man, where does it end with the bugs and the glitches of this game? Unfortunately, the support for the game (well, the little support really when the game was being allegedly supported) ended a year or so ago so you will be hard-pressed to get anything back at this point but hey, you may be lucky and one of the other members may have a band-aid or workaround because truth be told, I have no idea how one can lose skill points but then again, I am not an avid BP player.

    I wish you good luck though.

  • Peepus_Christ
    Original poster 5 posts

    @GiveMeTactical I hope I can fix it, I don't mind it too much since I usually run 1 Primary anyways but the reduced recoil for 2 guns is very helpful for Raids

  • MikeWeeks
    572 posts

    @Peepus_Christ --

    Are you at level 99?

    Have you maxed the skill tree?

    If yes to previous, have you placed any skill points into Weapons Masterly?

  • Peepus_Christ
    Original poster 5 posts

    @MikeWeeks Yep, level 99, all classes at 20, all points in world picked up. My count says 240 points with 120 "in the world" so I can only fully fill out 2 guns

  • MikeWeeks
    572 posts

    @Peepus_Christ --

    Then clearly Ubisoft has ripped you off. I bet your character slot took a "hit" on the server-side for any number of reasons that we'll never know, and because there's no off-line game-save capability, it'll take a specific action by Ubisoft to restore your 120 skill points that they removed.

    I mean this seriously - good luck with them to not only acknowledge the error on their end, but also to correct it.

  • GiveMeTactical
    166 posts

    So after you have all the perks filled up as well as the Weapon Mastery (which by the way, did anyone notice you shooting better or having a better effect on the enemy with it? I don't or don't know what the differences are), but I digress., you still have 240 Skill points? Holy Guacamole, that is a lot of hours playing the game.

    Now, what does "120 skills in the world" mean exactly? is that something akin to "For the best player experience" that one would think to understand but in reality one doesn't 😚

  • Peepus_Christ
    Original poster 5 posts

    @GiveMeTactical 120 In The World is basically the game telling me how many I have left to earn both from the ones in camps and from levelling up, however I did have all 360 total but then just one day had 240 with "120 In The World" to find according to the menus

  • GiveMeTactical
    166 posts
    @GiveMeTactical 120 In The World is basically the game telling me how many I have left to earn both from the ones in camps and from levelling up, however I did have all 360 total but then just one day had 240 with "120 In The World" to find according to the menus

    Oh, ooh, oooooohhh, Ok, I get it now.

    So in short, kiss those goodbyes because I doubt if you will ever get them back. I mean, as a Catholic I have seen miracles happen, so anything can happen but as a realist and when it comes to UBI's history at fixing things they have broken, well, not so much and I don't mean to crush your cheerios.

    Now, I know this is a PITA but the silver lining could be that you can still go back and get those skill points if you want to keep playing the game. I guess I should thank God I really don't care about skill points and stuff, I really don't see the increases or the benefits in some of those skills to be honest, case in point the Weapon's Mastery, perhaps I am that bad of a shooter, I do get triggered by other stuff like how bad the enemies, teammates and the missions are but I have been told I can't get a proper mature GR game and that I should just wrap my head around the game and I will enjoy it the way they want me to play it so I don't play the game that much anymore and that seems to work best.

  • Ubi-Froggard
    Ubisoft Support Staff 4056 posts

    Hey @Peepus_Christ

    Thanks for creating a support case about this and attaching a video already, as our game team may need to look into this. I unfortunately don't have access to the tools they do to check everything to do with your account on this game but I see what you mean and have seen that you should be able to fully max 3 weapons.

    I was wondering if you have previously shared any of the games content between your PSN account and another one, and have maybe lost access to some content due to the other account being the one that purchased it originally?

    Official Response
  • Peepus_Christ
    Original poster 5 posts

    @Ubi-Froggard I can definitely confirm that my account has only been used on 1 PS4 which is my own. At best what I could suspect caused it is maybe I closed game without exiting to menu, but otherwise I never did any tweaking or transferring or etc. to my character

  • Ubi-MrM
    Ubisoft Support Staff 4541 posts

    @Peepus_Christ Understood, thanks for the update !

    A specialist will get back to you as soon as possible, and we thank you for your patience and understanding in the meantime.

    If you have questions, or if there's anything else we can help you with, feel free to reach out !

    Official Response

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