

Hello everyone,
Since I contacted Ubisoft Support twice quite a long time ago and not getting replied back, I've decided to start a discussion and ask you guys for help.
So since I've started playing Watch Dogs: Legion, I encountered some texture bugs which always appear randomly and get worse the longer I play. I often play with mods, but they even appear when I have them disabled or even deleted.
They appear more often, when I'm in a call and/or streaming my screen but they also do when playing without any other applications opened.
In the first support case, the supporter advised me to upgrade my graphic drivers, verifying the game etc. which I already did before contacting the support but didn't help when repeated.
As you can see in the images below, the texture bugs appear in various colours and shapes. There are also a lot more types of them like some weird thing flying in the sky, pixelated rain puddles, alleyway with green stuff on it, etc. etc.
I have absolutely no clue what to do to get rid of them and would appreciate any kind of help.
Otherwise, have a nice day!
Greetings,
Marvin05_CH
Street covered in black squares (also saw whole street covered once)
Stuff covered in coloured squares
Strange stripes on sidewalk
Buildings covered in black shadows (also saw whole buildings being black once)
Stuff covered in coloured & black squares (most frequently seen)
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Hey there @Marvin05_CH
Thanks for reaching out to us with this.
May we please know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?
And if you've attempted any other troubleshooting steps such as those in our guide here?
Unfortunately development has ended for WatchDogs: Legion so there are no future updates or patches planned, but we'll still use the steps and resources we have available to see if we can get this resolved for you!
Hello there @Ubi-TheBerry!
First of all, thank you for the quick response.
Here are my PC's specs:
Computer Type: Desktop
Processor: Intel(R) Core(TM) i9-10900K CPU @ 3.70GHz 3.70 GHz
Installed RAM: 32.0 GB
System type: 64-Bit-operating system, x64-based Processor
I have already tried all of the troubleshooting steps in the first support case but nothing seemed to fix the issue.
Update: I played the game again and made a few videos, each with a different playtime.
The first texture bug appeared after 15 minutes of playtime and there were always more of them appearing by the time passed.
The videos are shown below.
I eagerly await further replies.
Greetings,
Marvin05_CH
After playing for 20 minutes, walls began to bug and leaves on the ground have weird shadows:
I have exactly the same problem with this game, did you manage to solve it? If you got it, how did you do it?
@Marvin05_CH Thanks for the details !
To isolate the problem, can you also let us know the Graphics Card used by the computer ?
As for your request regarding details that you would like to update on your account, they have been removed from your message, in order to protect your privacy.
A case has been created, and you can check it via our Help website.
Feel free to reach out if you have questions, or if there's anything else we can help you with !
@Jackmas-ARG
Unfortunately, no. I've been trying to fix this issue for a long time and nothing helped to this day.
But interesting that I'm no the only one with this problem...
Please inform us if you've found any solution.
Hello @Ubi-MrM!
My bad, I forgot to add my Graphic Card's specs in the list above.
I use a NVIDIA GeForce RTX 3080.
If you need more informations, please don't hesitate to ask.
Thanks for helping me with the wrong account detail!
Greetings,
Marvin05_CH
@Marvin05_CH No problem at all !
In addition to the previous steps, can you also let us know if the problem persists after checking Windows itself for anything missing or corrupted ?
You can do so with the help of the SFC scan, and I invite you to backup your important files first.
@Jackmas-ARG Hi !
To isolate the problem, I also invite you to let us know if the problem persists after the steps of our dedicated PC troubleshooting guide, as well as the SFC scan.
Don't hesitate to reach out if you have questions, or for any other Issue !
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