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Unsolved Synchronizing bug
0 Likes/6 Replies/1571 Views
Sometimes when i play the game i get the message 'synchronizing' when i join a server. It shows that until i get kicked (server shutting down). The server obviously doesnt show down. Only reconnecting works.
The game was running for about 7 hours. These days the bug only appears once and then it looks like it's working normally. Few days ago it was always showing this message when i joined a server for the first time, which is annoying in super royal, because your oppenents have a head start then, while you are reconnecting (normally the server is waiting for players when someone did not show up, but not in this case, you count as connected).
I think this error is causing other bugs like this one: Starting game freezes whole PC | Ubisoft Discussion Forums
The game is not running smooth after that error, it starts lagging and stuff like that.
EDIT: I just tested it and restarted the game, looks like it worked. At least this time my PC did not crash. -
Hello @Twitch-Schwabba !
Glad to hear that your issue is solved.
If you encounter this issue again in the future (I hope not), feel free to come back to us and we will do our best to help you.Official Response -
It's not solved, it just dont crash the whole PC anymore (sometimes).
I recently found out that it starts to appear at the moment i join at a super royal game. -
Hey there @Twitch-Schwabba,
Thanks for the update, sorry to see it's happening again.
Just to be clear - is it just the 'synchronizing' error you see when joining a game now?
And you're stuck there until it disconnects you?
Does this happen regardless of the track / club / mode?Official Response -
It starts to appear when i join a super royal. Sometimes on a normal royal as well. As soon as it happened once, it'll come more and more until i restart the game.
Most annoying is on a super royal. because i always miss around 1 minute of the first map. -
Hey there @Twitch-Schwabba
Thanks for clarifying.
Because you've stated that it helps when you restart the game, I would suggest that you try out some technical troubleshooting and also take a look at our connectivity article, just so we can rule those out as the potential cause.
Additionally, please double-check that the game and the launcher are installed on the same, preferably C, hard drive and that all the software and drivers on your PC are up-to-date.
If the issue continues after this, I would suggest that you open a support ticket, and please attach a Msinfo and DxDiag report so that the team can take a closer look.
Thank you in advance!Official Response
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last edited by Twitch.Schwabba