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Unsolved Cannot remove club tag if your club access has expired
0 Likes/5 Replies/1245 Views
Situation: You have club access and you joined a club. Some time later your club access has expired. You open the club page and click the "Remove club tag" icon. After the click the loading icon appears for a brief moment. However, the club tag is not removed from your name. I'm sure you should be able to remove tags even if you don't have club access anymore, so here's a bug report. Thanks!
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@martinfromspb Hi, and welcome to the forum !
I've taken note of your report regarding an Issue with clan tags, and I wanted to thank you for the details provided !
For the purpose of our investigation, in order to isolate the problem, I invite you to let us know if the problem persists after checking the game files, in case missing or corrupted elements contributed to the Issue.
Don't hesitate to reach out if you have questions, or if there's anything else we can help you with !Official Response -
@Ubi-MrM did game files check, the issue remained the same.
I should clarify how this bug occurs: when you click the "Remove club tag" icon, it does work and the tag is removed, but when you close the game and boot it up again, the tag returns. -
Hey there @martinfromspb
Sorry to hear that this is still happening for you, thank you for trying out the suggested step by Ubi-MrM even if it didn't solve the club tags issue.
Thank you as well for clarifying this happens after you reboot the game, I'll be sure to pass this info along.
I'd like to also please ask you for a screenshot where we can see that the tag is visible and that the access to the club has ended, so we can add that to the report
If you have any other questions at all, feel free to contact us anytime!Official Response -
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