-
Unsolved Anno 1800 still stuck on loading
9 Likes/6 Replies/989 Views
Hello,
I'll attempt to make a long story short. I've had a ton of problems after I came back to test Anno 1800. I bought a Ubisoft + subscription (only to play Anno), and noticed that the game failed to launch for a lot of people after the last update (the launcher is stuck on loading).
I have after being unable to play the game for around 2 weeks, found that if you reinstall the Ubisoft Connect application before launching Anno, you will be able to play the game. Meaning that every single time I want to play, I need to uninstall, reinstall, log on and launch the game. If I exit the game and try to relaunch, I will be stuck with the loading error. Please look into this issue!
I have also monitored information posted about this issue and tried every single "fix" suggested without it being any helpful.
I've tried to adress my problems in various tickets since the 11th of December, but I've yet to receive a normal response to any of my questions I've posted. You simply wait a few days and send me an auto generated answer, which i reply does not help, then you wait a few more days and do the same thing. I have not received a response towards any of my actual questions in the tickets I've made. The customer service you provide is so dreadful, and it's been almost 4 weeks since I first contacted your. -
Same problem... tried everything I saw: reinstaling, controling files, restarting pc... pleas help @UbIsoft-test I want to play
-
Same here!
I had no problems playing the game till i pressed "Update".
Since then there is only the Ubisoft Connect Anno start screen.
A short pop-up in tastkmanager as anno1800.exe which disappeas a few seconds later.
Then, there is only the circle at the starting page whith no effect.
I payed for the game so i´d like to play it! -
I solve the problem with an Update of Windows 10 to last version : 19045
I had befor 17010, Windows update said me that i had the last version but it's was not true.
After manual installation of W10 update, work the game -
Hey there everyone.
If you have not already done so, please ensure that your Windows installation is on the latest version, as this fixes this issue for almost everyone experiencing it. For Windows 10, this version should be labeled 19042.2486
If you have this version installed already and you are still not able to launch the game normally please let me know.Official Response -
@Ubi-SleepyGoat I have upgraded my windows and still can't get past the loading screen. It used to work. Please advise.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.
last edited by lolpatroller