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  • MAVERICK-V8
    Original poster 5 posts

    In a royal match during the intro sequence of a map/the 2min waiting time for players to join, its not possible to acces the chat by pressing enter or t.
    However plugins still seem to be able to send messages in the ingamechat during this time.
    This issue appeared after the most recent update.

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  • Ubi-Milky
    Ubisoft Support Staff 4158 posts

    Hello @MAVERICK-V8 thanks for letting us know this.

    Can you let us know what plug-ins it is you usually use in-game? Are they part of Open Planet?

    If you were to uninstall these plug-in's, does the game then allow you to launch the chat UI?

    Official Response
  • MAVERICK-V8
    Original poster 5 posts

    Hello @Ubi-Milky thanks for the fast reply,

    I only use one plugin that is able to interact with the ingame chat, tho its a private plugin that is not on openplanet.
    However this issue is unrelated to plugins, it affects all players, also those that arent using any plugins at all.

  • Ubi-TheBerry
    Ubisoft Support Staff 5891 posts

    Thanks for getting back to us @MAVERICK-V8 .

    Do you have any links to any other reports at all?

    As the more examples of reports we can gather to pass to the team, the better.

    Official Response
  • MAVERICK-V8
    Original poster 5 posts

    Hey @Ubi-TheBerry ,

    to my knowledge Im the first person to report this issue. But I can forward this thread to a few other royal players who can confirm that they are also experiencing this issue.



  • Hayiom..
    1 posts

    im also experiencing this issue, and at the intro of the match no one really talks to the chat

  • NHWK-TM
    2 posts

    @Ubi-TheBerry +1 i also cant chat while waiting for players in super royals, same counts for everyone ive talked to on the royal community discord so seems to be a widespread issue

    issue came with the helmet design/prestigeskin update

    especially annoying since its the main way to let teammates know bonuspoint tactics and so on if your not on a voicecall with them

  • NHWK-TM
    2 posts

    In super royals during the "Waiting for players" phase i also cant write since the new update.

  • KryliCzech..
    2 posts

    @Ubi-TheBerry hello there!

    I am also a player of the royal gamemode and i can say, yes, the chat doesn't work in the pre-match intro, but there are some plugins like the quick chat bar or a map order plugin that works with just a tap of your mouse key

  • Juantin99
    1 posts

    @Ubi-TheBerry I as well have this issue. The chat works all game other than during the map intros and leading up to the race start. Once the race starts chat can be used again until the next map intro. I also asked eyebo about the issue and he was kind enough to say he would send a report in so it’s possible it is already an issue brought up in the system.

  • YanMan
    1 posts

    Hello everyone. The issue is still there and I wanted to know if there was further information regarding a solution. Best regards

  • MAVERICK-V8
    Original poster 5 posts

    Hey @Ubi-Milky or @Ubi-TheBerry any news on this bug? The issue still persists.

  • Brimarine
    22 posts

    I can confirm that I also encounter this bug in every game. It's not possible to chat with the whole lobby, chat with the team, or bring up the chat history, at the start of a round. This is very inconvenient, because in Royal it's useful to strategise with your team before a round starts.

  • Ubi-Perseids
    Ubisoft Support Staff 1272 posts

    Hey everyone! Apologies for our delayed response here. I've gone ahead and reported the information to the team for them to investigate this further. I added everyone's information to the report as well. Again, I apologize for the delayed response but once we have any information to share, we'll be sure to update here. Thank you!

    Official Response
  • jozaps
    1 posts

    @Ubi-Perseids The problem still exists.

  • Ubi-Verse
    Ubisoft Support Staff 2014 posts

    @jozaps Hi there and welcome to the forums 😊

    I am sorry that you are affected by this issue as well!

    Our development team is still looking into it. We will let you know once we have an update 🙂

    Official Response
  • Brimarine
    22 posts

    @Ubi-Verse Hi, is there any update on this issue? It's been 2 months, and no word. Royal feels much less alive when people can't talk to each other before the match starts, and makes it difficult to strategise.

  • Ubi-TheBerry
    Ubisoft Support Staff 5891 posts

    Hey there @Brimarine,

    Thanks for reaching out, I'm afraid we don't have any further updates as of yet, but should we hear anything, we'll update the thread. 🙂

    Thank you for your continued patience!

    Official Response

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