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Unsolved Ubisoft wallet - creating issue
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Hi,
while black week was on i tried to buy something after long time... And there is your wallet - while trying to create it, my only option is to set the currency to euros. And i am from Poland, i am IN Poland and i want my home currency what is polish zloty (PLN). I read that you can change currency after writing to Ubisoft but it takes 14 days so i still didn't create it at all. There is still the game i want in my shopping cart, i already texted about the issue with no reply from Ubisoft. Can please someone help me ? -
@Qjon92 Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that Wallet Issues are impacting your experience !
If you've already reached out to us on this topic, a specialist will get back to you as soon as possible and check with you what can be done.
We thank you for your patience and understanding in the meantime, and if you have questions, or for any other Issue, don't hesitate to let us know !Official Response
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