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  • Solved [RESOLVED] [TOF2] [PC] Eivor freezes when trying to pickup glass orb in Manius's Sanctum | POST HERE

    5 Likes/60 Replies/2227 Views
    KAPIX97
    Original poster 3 posts

    There is currently a bug in the last tomb where Eivor, instead of picking up a boll, just stands at attention for a few seconds and nothing can be done. There is no way to pick up this boll.





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  • Ubi-Keo
    Ubisoft Support Staff 6346 posts
    Best Answer

    Hi Vikings!

    I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein Eivor freezes when trying to pickup glass orb in Manius's Sanctum should be resolved with the release of Title Update 1.6.2 which is available now. You can read the full patch notes here.

    If you are still experience this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team. When sharing a new report, please can you provide us with the a video which shows the following:

    • You have the latest Title Update installed on your platform. You can check this in the main menu screen.
    • That Eivor freezes when trying to pickup the glass orb in Manius's Sanctum


    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here

    We can then use these reports to reopen the investigation should the issue persist following the 1.6.2 update. 

    Official Response
  • ZKG0007
    17 posts

    @KAPIX97 Same thing here with me, I already returned the save, checked the files and nothing, I thought it was just mine, just don't interact and load the object.( PC game.)

  • Cerithala
    13 posts

    So I was just solving some light puzzles and tried to pick up the one light reflector sphere but it won't work. Eivor's just standing still, doing nothing. (as seen below). No matter what I do I can't pick up the sphere. Already tried to reload an older save, restarting the game, verify files.






  • ZKG0007
    17 posts

    @Cerithala same thing here

  • Cerithala
    13 posts

    @ZKG0007 At least I'm not the only one. Hopefully this will be fixed.

  • Cihlomet
    1 posts

    @Cerithala Exactly the same thing is happening to me now. I'm getting tired of these bugs stopping me from finishing the game. Last time I waited a couple of months for ubisoft to fix a quest bug in dawn of ragnarok...

  • ZKG0007
    17 posts

    @Cerithala AC is my favorite franchise, but it's impressive as every update of Ac Valhalla appears a new bug, AC mirage I'll wait to buy because these bugs that prevent you from proceeding in the game irritate me a lot.

  • Cerithala
    13 posts

    @ZKG0007 Same for me, I love AC. Didn't have that many game breaking bugs yet. This is the second one and the first I cannot resolve in any way. But its also the first time I play new content on the day it gets released. Guess you're doing the right thing with waiting a little bit before starting Mirage.

  • ELIE-3173
    5 posts

    @Cerithala Hope they can fix this soon

  • ZKG0007
    17 posts

    I made a protocol of the case in support, let's see what Ubisoft will tell us, I hope this fix comes out fast and doesn't take 5 weeks to come out with the next update.

  • TheNorfolkian
    2086 posts

    @Cerithala If you can, make a video. Also, the developers are going to want to replicate this, so you may want to find out if loading from an older save from before entering the station avoids the issue or not.

    I completed the whole thing and did experience some small glitches with Eivor’s movements, but nothing like this. Your case could be an odd happenstance. If it was a global problem, as in every player experiencing it and not being able to progress, then the developers would be rushing to fix it right now.

  • FinkJeremia
    6 posts

    @Cerithala Dunno exactly how i did but i change the graph to low , Restart the game then back to High/Ultra ( Without Blur , Shade Normal and Water Normal) , restart the game and now i'm abble to pick a invisible sphere
    Hope u coul'd repeat the magic trick


  • ZKG0007
    17 posts

    @FinkJeremia it worked for me, thank you, I put it on high and restarted the game and managed to get the sphere as in the image, I'll see if I finish the tomb now. It must be a graphical bug. I hope they release a fix for this

  • El_Dubs
    1 posts

    I have this same issue. Playing on PC, tried reloading the save, tried restarting the game, no matter what, Eivor does that pose. Like a t-pose but with arms at the side, with no animation below the neck.
    Tried it while crouching, tried it as far from the orb as possible and various other positions. Tried it while not looking at the orb, no matter what, can't pick it up and therefore cannot progress.

  • thevidmar
    1 posts

    @Cerithala yea happened to me too


    All i see is eivor t pozing that is all

  • Viking_Jarl
    100 posts

    @KAPIX97

    Even worse, the "quest" will not finish even if you complete all the tasks!

    And watch your inventory regarding "runes" they seem to disappear!

  • Cerithala
    13 posts

    @ZKG0007 This one did the trick to me as well! @thevidmar Try this if you haven't done yet.
    Would be awesome if Ubi fixes this one soon.

  • Ubi-Keo
    Ubisoft Support Staff 6346 posts

    Hi @KAPIX97 @ZKG0007 @El_Dubs @Viking_Jarl @FinkJeremia @Cerithala @thevidmar I'm sorry to hear that Eivor freezes when trying to pickup glass orb in Manius's Sanctum.

    This issue has been reported and is being investigated.

    We will update this thread as soon as we have more information.

    @FinkJeremia thanks for providing the workaround that helped you resolve this issue. I have also forwarded this on to the development team.

    @Viking_Jarl could you please create a new post for the issue with the quest not finishing as this is a separate issue. I can see that you have already created a post regarding your inventory which I will reply to shortly.

    Official Response
  • ZKG0007
    17 posts

    @Cerithala Glad it worked for you too, FinkJeremia helped a lot with this trick. finished the tomb and enjoyed the reward at the end

  • Ubi-Keo
    Ubisoft Support Staff 6346 posts

    Hi @Cerithala @ZKG0007 I'm pleased to hear that the workaround that was suggested worked for you too. 

    @FinkJeremia @Cerithala @ZKG0007 just to confirm which graphics setting did you change to high?

    Official Response

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