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Unsolved Game crashes on loadup screen (Xbox Series X)
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Hello!
I was playing Valhalla this morning and finished the Dawn of Ragnarok campaign and went back to Ravensthorpe to begin the Forgotten Saga DLC. I turned off my Xbox and took a break before playing again this afternoon. Suddenly, I am unable to make it past the main menu screen. Specific details:- I have had no previous recurring experiences with game crashing (aside from the minor mid-combat crashes when the game was first released)
- The specific point where the game crashes is right before the "checking for add-ons" dialogue pops up.
- The game crashes and brings me back to the home screen and does not shut off my console.
- I am playing a disc version of the game on the Xbox Series X. The game is installed on my internal HD
- The story mission that I had active was the first one in the Forgotten Saga DLC.
- The version of the game that I am playing is 2.6.0.454
Any help would be appreciated! -
@vancityjack99 Hi, and welcome to the forum !
I've read your report about crashes at the launch of Assassin's Creed: Valhalla on Xbox Series X, and I wanted to thank you for the details provided !
For the purpose of our investigation, in order to isolate the Issue, I invite you to provide us the following information :
When the game crashes and is relaunched, is it launched from the quick resume feature ?
Does the problem still happen after checking the steps of our dedicated Xbox Series troubleshooting guide ?
Let us know if the Issue persists afterwards, or if you'd like to share additional information !Official Response
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