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  • Charliefilpo79
    2 posts

    Hi All. Sergeant Daniels is eliminated but I have no second key! The game opened main mission for rescue president Ellis in bank headquaters.Its done. Do you have any idea whats happened? its bug or what? Is there same issue for somebody like me? Thanks for your help.

  • AtR_x_L3thal420
    3 posts

    @oatiecrumble I play on pc and I did it solo and still nothing I don’t want to restart the manhunt either

  • Oatiecrumble
    1110 posts
    On console i have found that when grouping up only one out of the group gets the key, the rest get nothing.

    I just go solo, works a treat.

    Oh no. Shouldn't 15.1 have fixed this issue? Haven't played since the patch dropped, now I'll most probably do the manhunt alone. Just to be on the save side.

    Maybe 15.1 fixed it i'm not sure but i took the safe route and done it solo and all was fine, my son and his friend grouped up and my son got the key but his friend didn't so i presume it's still bugged or just unlucky.

  • Oatiecrumble
    1110 posts
    @oatiecrumble I play on pc and I did it solo and still nothing I don’t want to restart the manhunt either

    One thing i did find with the first manhunt was that when i tried to hand in the key nothing happened, next day i logged in and went to the person and it worked....😲

  • Tyranmedic
    99 posts

    you have to complete the second manhunt, then go to base of operations in basement we’re kelso is located, then give her the key, there is a bug where she doesn’t appear, just log out and come back in again and go to kelso

  • Ataniel2
    1 posts

    @tyranmedic I killed second target in group and still got no key and that bounty is no longer available so no way to try to get second key again. Logged in and out several times

  • Aryotus
    18 posts

    @ubi-theberry Hi & thank you for taking interest. I have found that after the 2nd Manhunt and acquiring the 2nd key to wait 1 hour or 2 before entering the Whitehouse at all (for any reason) disregard the prompt to go in. After 1 and a half hours I went in and was able to complete the 2nd key mission, and like after the 1st key was immediately prompted for the next mission. (This was completely by happenstance as I was standing outside of Whitehouse chatting with clan mates about all experiences members were having at that moment going in attempting to complete the mission). We broke up the group so all were on their maps, each went did something else in game solo, then entered Whitehouse and all completed the mission. Why it worked this way, best guess is an unseen or background server que for content generation.

  • Tyranmedic
    99 posts

    I have no answer for you on that issue, you’ll have to ask Ubisoft support

  • KraziAgent
    50 posts

    @charliefilpo79 workround is this..

    reset manhunt, dot even ddo the 2nd target,

    do the 2nd target 1st, CPs, Bounty, then bounty mission..

    do not go to kelso.
    exit game (PC or Console)

    shut down and or restart your PC/ and or game console.

    load up ubisoft connect / console Division 2
    start game.(PC)

    load into your agent

    slowly walk t kelso and get the 1st Decryption Key Audio log..../collectable..

    if you get it ? GOOD!!

    Repeet sam for the 1st target.....

    once you complete the mission.... reset PC/Console

    Load ubiconnect / Console

    Start Division 2 (Pc/console

    do the same, walk to kelso do not touch anything, sit for a sec, then talk to kelso

    this is why we need PTS testing, even with the Story/Seasonal stufff. Manhunts

    if dont want lore getting data mined, have blank/ or place holder/redacted audio logs/collectables. audio clip ( This clip is place holder) in audio no real recording in game yet but has same identifier to the games file? in PTS (even data miners cant get the details of teh story lore etc...

  • enm01yar
    1 posts

    Im having the same issue but with the 3rd key. it shows there is side mission and it requires a 3rd fay's key. Any advise?

  • SkyhBlue
    3 posts

    @charliefilpo79 It´s a bug, the same issue here. I´ve finished the second manhunt, but I did not get the second key:

  • u102795
    3 posts

    I killed the 1st target and as I did not get any key I repeated the 1st man hunt again, as suggested but again without result. It was further suggested that after the 2nd manhunt I would be resolved but did now the 2nd without key again after doing the special mission. What kind of quality development is this?

  • GnarlyAtol1793
    940 posts

    right, did both manhunts 2 times and got no key either apparently …

  • Ubi-Gizmo
    Ubisoft Support Staff 2297 posts

    Hey there everyone, I'm sorry to hear that you have all experienced problems with these decryption keys. Thank you for taking the time to discuss this and explain your own findings. I have posted in another thread but I will also post it here. A maintenance was recently carried out earlier today and not long ago it has finished. Could you all please try redoing the Manhunt and let me know if this helps?

    If anyone has any further questions or experiences any other issues, please do not hesitate to reach back out.

    Official Response
  • Ubi-Mushy
    Ubisoft Support Staff 1557 posts

    Hey there, sorry to hear you ran into this issue! I see you mentioned some other players aren't receiving the second key after completing the manhunt for Daniels, but can you complete that mission and let me know if the key still doesn't drop?

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 6074 posts

    Hello there @Ewoxs!

    I'm sorry to see that you've encountered trouble handing in the first of Faye Lau's decryption keys to Kelso due to them missing in the White House. Thanks for taking the time to share your report with us.

    I've passed this along to the dedicated teams so they can take a closer look at this. If we require any additional information from you, we'll reach out within this thread.

    If you have had trouble handing in Faye Lau's first decryption key to Kelso, please can you provide us with all of the following information:

    • A video of the issue, ideally showcasing the minutes prior to encountering the issue.
    • An image showing which Manhunt targets have been eliminated, specifically Sergeant Daniels.
    • Whether the bounty was completed as part of a group, and if so - were you the host of the group?
    • Whether you fast traveled before or after the bounty and manhunt completion pop-up appeared.
    • Whether you have encountered the same issue in the past while interacting with Agent Kelso, and if yes - in what circumstances?

    I'd recommend uploading any videos to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread we can take a closer look at.

    Thanks! 😊

    Official Response
  • PecoHUN78
    4 posts

    I tried to open a ticket saying..

    and attached these 4 screenshots..

    when realized that actually you don't currently any channels open for me to get support with it.. what a shambles you are..

  • PecoHUN78
    4 posts

    @ubi-mushy Same for me.. no second key.. tried to open a ticket, that function is disabled, saying only live chat is available. And then live chat is also disabled.. tried to open a new post for my issue here, also under review, now appearing.. you are a joke..
    Honestly I don't even bother what if I don't have the second key..

  • craig_play
    6 posts
  • GnarlyAtol1793
    940 posts

    I replayed but had the same issue, restarted the game and now saying 3rd key missing (0/1 key), showing still unsolved side mission White House on map. Not sure if this is intended that way. On manhunt map I can see that both manhunts are done.

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