Hey everyone! Just a reminder that we have confirmation from the team that this should be fixed in a future update. We don't have an ETA for when that patch will be available, but please keep an eye out for the patch notes published in the News & Announcements forum.

@Jashieku_ Hey! Welcome to Discussions! I'm sorry to hear that you've had this issue with the third chest being already opened. Would you be able to provide a short video clip of this issue so I can take a closer look? Once you have that video, you can upload it to a website like YouTube or Google Drive. Make sure it's Unlisted or Public so that I can view it and share the link with me here. Thanks in advance!

Hey @troem18!

I've gone ahead and moved your post over to our Megathread on the issue which I'm sorry you also ran into. This is something the teams plan to have resolved in a later update but I don't have specific details on the update. Those would be posted in our News And Announcements once available.

As a potential workaround, you can try killing the guard, and then you may be able to get that cell door opened. I completely understand how frustrating this is and you have my deepest apologies that you've run into this kind of experience.

Hi @xosilent - I merged your post with the megathread about this issue, so that we can keep the conversation in one place, hope you don't mind!

Welcome to the forums @spirit7878 ! As mentioned by my colleagues above, we are currently working on this and a fix is planned in a future update. Keep you eyes peeled for updates - we'll post them on our social media and forums!

Hi @krillekanin thanks for the update, I'm pleased to hear that this issue is resolved with the latest update

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein the cell door cannot be opened with the key in the Anderitum Raven Challenge when the key has been stolen should be resolved with the release of Title Update 1.6.0! You can read the full patch notes here.

The patch was deployed earlier today.

If you are still unable to open the cell door after stealing the key after installing the new update, please don't hesitate to share an update within this thread so we can notify the development team. When sharing a new report, please can you provide us with the a video which shows the following:

• You have the latest Title Update installed on your platform. You can check this in the main menu screen.
• That you are unable to open the cell door after stealing the key

Additionally, please ensure that you have an up-to-date save file uploaded to the Cloud. The support article here can help you to do this.

We can then use these reports to reopen the investigation should the issue persist following the 1.6.0 update. 

Hello @Luckymaniac,

Thank you for the update.

I'm glad that this issue has been resolved for you!

Happy gaming and if you have any other questions, please let us know.

@grau1182 Hey thanks for letting us know it's working for you now, and I'm glad to see this! Please feel free to let us know if you have any other situations you need help with.

@Majere326 Hi there, and thank you for the update

I am glad to read that the issue was resolved for you as well! Thanks for letting us know

Hi Vikings!

As we have received no reports of this issue since July 2022 we will now consider this issue resolved and lock this thread.

If you experience this issue then please create a new post and we will look into this further.

Thanks.