

I have my internet disabled at this time (switching providers) and I cannot enjoy the game.
The auto-save icon appears, but isn't working. I also tried to manually save my progress at different times, with no avail. I switched over to my bf's account, he couldn't save any of his progress either. Please help!
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Hi @acedyn22 I'm sorry to hear that you and your partner are experiencing issues saving your game.
Can you confirm what happens when you try to manually save the game, do you receive an error? If so could you provide a screenshot or video.
@Ubi-Keo,
Thank you for the timely response. We greatly appreciate it.
So during the duration of over two hours, I manually saved at different times during my game play. We did not receive an error notification. While playing, it manually saved with the correct time stamp. However, when I turned off the console and played the next day, it time stamped all my current progress, back to 503 hours. Each differing by only seconds. I will attach a picture momentarily.
Additionally, my bf's account is stuck in the Yule Festival.
@Ubi-Keo
Additionally, I went to Francia and went to manually save my game there. Something odd happened and all my time stamps changed without saving the progress. I have not shut off my console yet, I am in the process of finishing the Erriff River Raid again. I completed this quest along with the champions of the river raids. I am hoping my progress saves this time
Update: I turned off my console and lost all my progress again. My manual saves are back at 505 hours and dated for January 2022.
I feel defeated.
Hi @acedyn22 apologies for the late response.
Thanks for the information and images provided.
I'm sorry to hear that you are still experiencing issues with your saves.
Could you please confirm when your internet was disabled and also check to see which patch version your game is running on. The patch version can be seen in the main menu screen in the bottom corner.
With regards to the issue with the Yule festival, this has been reported by another player and will be fixed in a future update, however we have no ETA on when the update will be released.
@ubi-keo
No worries.
The last patch I have is 1.5.0 and my internet was disabled less than a month ago. We have decided to save money before signing up with the other provider. So it will be a few months before we have access to an internet server.
Ah OK @acedyn22. Hope the issue is solved when you can get it updated but let us know how you get on.
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