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  • AORUS2017
    434 posts

    @Ubi-Keo

    8 months and still not fixed! Wow, I fixed mine months ago with this way, what worked for me might not work for others! Imo it must be some to do with how the game files is installed and GU patches uploaded to the PC.

    1. Delete the AC Valhalla folder in Documents backup any images
    2. Cut and paste the save game folder 13504 to another drive
    3. Uninstall the game
    4. Reboot PC, (This worked for me don't know why)
    5. Reinstall the game 135gb
    6. Start a new game, save and exit
    7. Move back you old save game files to I.D 13504
  • Ubi-Keo
    Ubisoft Support Staff 6386 posts

    Hi @AORUS2017 thanks for your post. I'm pleased to hear that you were able to resolve the issue with the steps you provided.

    The development team are intending to fix two of the known issues in a future update, however they are still investigating the remaining two issues.

    Official Response
  • AORUS2017
    434 posts

    @Ubi-Keo

    You're Welcome😁 I don't understand is why I can fix this bug, I know occasionally patching issues can corrupt the game files causing quest to be broken just like this one, you might have fixed the other two script issues of the quest. But it's taken the dev team 8 months to get just two issues fixed on one quest I can understand why some think this have taken too long it could be a small number of dev team is only working on it that would explain the long wait!

  • RED-DWARF95
    22 posts

    @Ubi-Keo just to check my issue is that tyra stops moving at the fork in the road near the giant dwarf statues. I have sent a video in that show the location of where this is. Does this come under one of the mentioned parts of this post? Thanks

  • Ubi-Keo
    Ubisoft Support Staff 6386 posts

    Hi @RED-DWARF95 I can confirm that the issue that you are experiencing is 'Tyra gets stuck and does not move after killing the Muspel patrol during quest objective 'Follow Tyra'.

    This issue is still being investigated by the development team.

    As soon as we have any further updates we will update this thread.

    Official Response
  • Superfly_Boss
    105 posts

    They have been investigating for a loooong time. At this point, I am done with this game. I'll maybe come back for the final sendoff mission.

  • Inky_Paws
    12 posts

    @Ubi-Keo

    Heya,
    Given that the 'end' of Valhalla is on December 6th with the final chapter, how much longer can we expect support/the tech team to work on this issue? (and other hotfixes/patches for the game in general) I'm assuming they want to get a patch out before then to do the usual housekeeping bits and bobs.

    Still waiting patiently (while quietly sobbing)

  • Cowabungaaa
    21 posts

    I got my PS5 last weekend and upgraded AC Valhalla to the PS5 version, Tyra still won't go into the boat (can not use the boat). Please let us restart the quest.

  • Ubi-Chiral
    Ubisoft Support Staff 394 posts

    @Cowabungaaa and @Inky_Paws

    I'm very sorry you're both still running into this! We don't have any other details about it at this time but I would advise keeping an eye on upcoming patch notes for any further information pertaining to this issue.

    Official Response
  • playa_spy
    18 posts

    @Cowabungaaa same story here - I'm waiting for this for soo sooo long.

  • jason54400
    15 posts

    Still the same problem with the quest not working after today's suprise update

  • frkristi1968
    9 posts

    @Ubi-Keo Latest update solved the problem for me. Tyra jumped in the boat and started rowing... Quest finished on top of a hill.

  • RED-DWARF95
    22 posts

    On the patch notes for 1.6.2 it says tyra would not move in the foundry. I assume that means that any issues outside the foundry would not be fixed?

  • Ubi-Froggard
    Ubisoft Support Staff 4081 posts

    Hi Vikings!

    If you are still having an issue with this quest, please can you specify which of the issues you have?

    Unable to progress in "Finding Fritjof" as Tyra is stuck inside the foundry
    Unable to progress in "Finding Fritjof" as Tyra won't move after leaving the foundry
    Unable to progress in "Finding Fritjof" as Tyra won't get in the boat
    Tyra gets stuck and does not move after killing the Muspel patrol during quest objective 'Follow Tyra'

    Could you also provide a video that demonstrates the issue. In the video we would also need to see that you have the latest update (1.6.2) installed. This can be seen on the main menu screen before loading your save.

    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here

    Thanks.

    Official Response
  • RED-DWARF95
    22 posts

    @Ubi-Froggard my issue is still here. When i get to the cross roads by the giant dwarf statures tyra just stop and doesn't do anything. Enjoyed last chaper for what is was though.

  • Ubi-Keo
    Ubisoft Support Staff 6386 posts

    Hi @RED-DWARF95 I'm sorry to hear that you are still experiencing issues with the quest 'Finding Fritjof' after the most recent update.

    So that I can report this to the development team could you please follow the steps in the post above.

    Official Response
  • Cowabungaaa
    21 posts

    @Ubi-Froggard The new Update solved my issue: Unable to progress in "Finding Fritjof" as Tyra won't get in the boat
    I was able to progress and finalize Dawn of Ragnarök.

  • Ubi-Keo
    Ubisoft Support Staff 6386 posts

    Hi @Cowabungaaa thanks for the update, I'm pleased to hear your issue is now resolved 🙂

    Official Response
  • Ubi-Keo
    Ubisoft Support Staff 6386 posts

    Hi Vikings!

    I'd like to reach out to you all with an update. The development team have confirmed that the following issues should be resolved with the release of Title Update 1.6.2 which is available now. You can read the full patch notes here. Please note that all of the issues are not listed in the patch notes but should be resolved.

    • Unable to progress in "Finding Fritjof" as Tyra is stuck inside the foundry
    • Unable to progress in "Finding Fritjof" as Tyra won't move after leaving the foundry
    • Unable to progress in "Finding Fritjof" as Tyra won't get in the boat
    • Tyra gets stuck and does not move after killing the Muspel patrol during quest objective 'Follow Tyra'


    If you still experience any of the above issues after installing the 1.6.2 update then please confirm which of the issues you are experiencing and provide a video that demonstrates the issue. In the video we would also need to see that you have the latest update (1.6.2) installed. This can be seen on the main menu screen before loading your save.

    I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread. 

    Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here

    Official Response
  • playa_spy
    18 posts

    @Cowabungaaa @Ubi-Keo same here - the last Patch did it for me (unable to progress in "Finding Fritjof" as Tyra won't get in the boat). Able to complete the quest. So stoked - finally.

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