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Locked Solved [RESOLVED] [DoR] Unable to complete the quest "Finding Fritjof" | POST HERE
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@ubi-spacecats make sure everyone checks the missing clue fix I found. Couldn't see the clue eye icon through the bushes on the tree until I knee thrusted her closer and used Odin's eye again. lol
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I am hoping this gets fixed very soon. The DLC wasn't worth the price paid at all. Think they should compensate us all with something due to the mess up with this quest and the twilight pack. Hopefully future assassin's creed games won't be as buggy as I am a big fan and looking forward to the next game to be released.
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Hello there,
Thank you for continuing to share your experiences with "Finding Fritjof" within this thread. As mentioned in my earlier post, the dedicated teams will be deploying a number of fixes for this quest in a future update. You can find the full list of issues that will be receiving a fix below:- Tyra will jump in the water and won't progress
- Tyra becomes stuck after defeating the Muspel patrol
- Tyra becomes stuck on the shore after crossing the water
- Tyra won't get into the boat to cross the water
Please note that we don't yet have a confirmed ETA for when these fixes will be released for the game. Once there is any new information to share from the investigation, including news of an ETA, then it will be posted within this thread. Additionally, any future updates will also be made available via patch notes published within the News & Announcements forum prior to any Title Update release.
If you are encountering a different issue with "Finding Fritjof," please can you let us know the trouble you're encountering? We can then investigate any newly reported issues further.
@SlugWhite - Please note that the Player Support team is unable to speculate on how long an investigation may take, or on any ETAs for a resolution. The dedicated teams have confirmed that issues with this quest will be fixed in a future update. Please keep an eye out within this thread and the News & Announcements forum for any future updates.
@jason54400 - Any compensation offered would be the decision of the Assassin's Creed Valhalla team, and this is something that the Player Support team doesn't have any influence over. If compensation is to be offered, it will be announced on our official platforms or via in-game notifications.
Thanks!
Official ResponseThey/Them | If my answer helped you, give it a thumbs-up! | ubisoft.com/help | @UbisoftSupport
4 Replies
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Dang this just happened to me too. Guess any recent update didn't include this fix or I just hadn't loaded game in a while. Sad!
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@ubi-borealis this is extremely sad
There was a lot of expectation
We could have bought another AAA game -
@ubi-borealis
You're the Ubisoft forum support staff, but can you please stop with the repeated post we get it
DoR was Co-developed by Ubisoft Kiev Ukraine was bad choice now with the war.
Ubisoft Montreal will now stand alone making this patch and why it's going to take longer then normal to get released!
You should have told us the truth we would have understood
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April 3rd now and this glitch is still happening. I e completed all other objectives… still waiting for the follow Tyra to be fixed so I can continue the game.
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April 4th, and still can't follow Tyra. I have picked off absolutely everything else in the DLC. And I'm mad as hell that I cannot progress even almost a full month after paying for this. I bought the gold edition of base game, but Ubisoft still charged me extra for this DLC and I still cannot play it. And I have seen the Support Staff saying how unfortunate it is, and thank you for sharing your experience, and the next update will include bug fixes for this, but the Support Staff refuses to "speculate" on a timeframe. FFS, just give me a date so I don't have to be disappointed in Ubisoft every day because there's no new update or any news on when the update can be expected. Go talk to your coworkers.
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@ubi-borealis I think it’s truly disrespectful to your customers that your team did not decide to hotfix this bug. I get that there is a lot of bugs and you save much on fixing all of them all together, but this particular bug is preventing many players from progressing in the very first chapter of the DLC.
We were excited for this expansion, and then you make us sit on our hands from the very first day we bought it, and now we are close to a month later and still no news.
A bug like this one should have been fixed a few days later tops. The longer you wait, the more you display how little you take your customers seriously. -
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How much time need to wait for fixing this bug following tyra.she just not muve in from the road
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A month since First post and still no fix, been watching this for 15 days now. Cgrats Ubisoft you haven't change a bit, we are the fools that keep buying from you
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I fast travelled to nearby shelter and ran back… she’s moving…
Update: she moved further down the road and stopped. Won’t move. Sorry, all. -
Hello there,
Thank you for continuing to update this thread with you experiences, and for sharing your feedback regarding the ongoing investigation. I apologise for any impact that this issue has had on your gaming experience of "Dawn of Ragnarok," and we have passed on the feedback that has been shared with us within this thread to the dedicated teams.
The dedicated teams have been looking into this quest further, and they have confirmed that they will be deploying a number of fixes for this quest in a future update. You can find the full list of issues that will be receiving a fix below:- Tyra will jump in the water and won't progress
- Tyra becomes stuck after defeating the Muspel patrol
- Tyra becomes stuck on the shore after crossing the water
- Tyra won't get into the boat to cross the water
The dedicated teams haven't yet confirmed an ETA for when these fixes for "Finding Fritjof" are to be deployed to the game. Once we have more details to share, they will be posted within this thread. You can also keep an eye out for any future updates within the News & Announcements forum, as this is where patch notes for future updates will be published.
If you are encountering a different issue with "Finding Fritjof," please can you let us know the trouble you're encountering? We can then investigate any newly reported issues further.
@AORUS2017 - I'm sorry to hear that you feel our posts are repetitive. Thank you for sharing your feedback regarding this with us. As we have not had any new information to share recently, our recent responses may sound similar. This is to ensure that the most up-to-date details from the investigation can be easily found without having to go back through the thread.
@Norse-Zombie - Thank you for taking the time to share your feedback with us. Please note that not every issue can be fixed via a hotfix, and that some issues will require a fix to be deployed via a Title Update. You can learn more about the Update Pipeline and differences between hotfixes and Title Updates here.
I'd like to assure you that once we have more information to share about the upcoming fixes, it will be posted within this thread, so please check here regularly.
Thank you
Official ResponseThey/Them | If my answer helped you, give it a thumbs-up! | ubisoft.com/help | @UbisoftSupport
1 Reply
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@ubi-borealis
My feedback
It would be nice to have a webpage showing all the known issues, news, Fixed, under investigations, release notes, about known issues links, work in progress, reopened, to show what have been done so far by the dev team, so we can get an idea what is done and what isn't and how long it would take
the problem is having bug post all over the threads it can be a nightmare to read before posting, to fix this is to have just one website to clean up most of the posts.
This is what the Anno 1800 team did.
I leave a link here to understand what I mean and what I would like to see for all games @Ubisoft with known issues.
https://trello.com/b/rldv58ho/anno1800-known-issues-list: (https://trello.com/b/rldv58ho/anno1800-known-issues-list) -
I'm playing on PS4 and until now I have also the issue /bug that Tyra don't move anymore. I killed the enemies before the Quest objective changed after she walks off the boat.
Other possible reason: The location where the other NPC is captured that Tyra wants to find, I visit that place before and collect a key before starting this quest so maybe this can be also a reason why this quest a bug.
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