far cry arcade website doesn't works well to me. i can't add maps on my favorites. i refreshed tons of time but it just shows endless loading screen..

https://www.ubisoft.com/en-us/help/article/browser-troubleshooting/000062631

i followed all of those method but did not work. even mobile shows like that.

first of all, wonder am i the only one whos having trouble like think though.

@ubi-milky
Glad to hear an answer from you.
This issue is keep persisting for last few days so reckon I need to wait for a while.
Thank you.

@ubi-milky
welp. it's done almost 2 weeks from first posting, is there any progress about this issue? it seems still troubles on me though.

by the way, i bring more detailed information about this issue, and took a video and screenshots for it.

tried to add on favorite arcade maps in firefox→firefox private→chrome→chrome secret(sign in doesn't work)→edge→edge inprivate.
a. 1:20 and 10:35 - succeed to add on favorite but couldn't the others
b. 8:30 - succeed to add on favorite but cancelled when refresh the browser

and c. 11:30 - went to my profile and see my favorited maps list but it shows only 2 pages more.
i wonder is that a sort of glitch? or is there any limitation on adding favorite the maps?
the odd thing is:my old favorites were removed, but it still left on arcade editor application list. and one of map is loaded abnormally - https://imgur.com/a/YIgTN30

hope to fix this issue as quick as possible.
thank you.

@ubi-nacho Hello again, how is it going?

I founded that maps are loaded incompletely whatever stays in my favorited list or not.

Well.. That's not good. I'm having this trouble for a long times then I thought, and it's gonna worse.

I wonder is there any labor which in charge of updates for lagacy far cry series?

And if it is, where can i find the patch notes(both privious ones and will be added on future) of Far Cry 5?

@ubi-froggard Thanks for notification.
I'm discussing about this issue with local ubisoft support too, and seems it's only me whos having this trouble.

So in my guess, considering all happenings what I've experienced, I think theres kinda bounds on adding favorite, but theres no cap for that.
Like I said before with a video, the list of favorites in my profile page only shows 2 pages more.(it goes 50 maps by number), and when i succeed to add a new one hardly, then old one be replaced. and the heart icon removed automatically.
( https://imgur.com/a/7G6TK5J  - a week ago and yesterday. and a map called "Gunner's Landing", the replaced one, be removed from favorite.)

Therefore, reckon this problem occurs via trying to add many(over 50) maps tho.
And if my guess is right, welp, I confess, theres nothing I can do. The editor shows the maps inaccurately whatever stays in my favorited list or not, but I even see endless loading screen when try to remove a map from favorite, and theres no way to remove replaced ones.
So.. i asked for format.. or reset or initialize any information about arcade on my account to support for now.

Thanks for your attention. Hope this is helpful to figure out for refine Far Cry Arcade services.

Therefore, reckon this problem occurs via trying to add many(over 50) maps tho.

That's correct, Fallen_Champ also mentioned this on the old forums I think. The Favorites list is limited to a number of maps. I thought it was 25, but apparently it seems to be 50.

You will have to un-favorite some maps to make room for more.

@steve64b
but i even see the endless loading screen on un-favorite.
jeese, the website is literally unavailable on me.

@steve64b
but i even see the endless loading screen on un-favorite.
jeese, the website is literally unavailable on me.

@Ubi-Froggard I can confirm that favoriting a map on my end also doesn't work.

Some technical info:

The website posts the favorite command to the URL https://far-cry-arcade.ubi.com/xhr/en-gb/ps4/map/favorite: (https://far-cry-arcade.ubi.com/xhr/en-gb/ps4/map/favorite) , and gets the 400 Bad Request response "Failed CSRF check!".

So, someone on the website side of things should take a look at the code, and see why the csrf_name and csrf_value used by the frontend isn't accepted as valid values in the backend.

Personally, I wouldn't mind the script CSRF validation to be removed completely, that way I could make an "add to favorite" button on my own maps site at https://maps.farcry.info: (https://maps.farcry.info) .

@steve64b i'm so sorry, i couldn't digested your words. could you give me more details about them?

@yasman_fans It's tech information, intended to help Ubisoft's developers along. You as enduser can't do anything about this, it's broken on the Ubisoft system side of things.

Having Endless Loading after favoriting.

Apologies for adding more fuel to the fire, but the Far Cry Arcade website is practically inaccessible on top of issues with favoriting maps via browser, at least on my end.

When you sign in correctly, it usually loads the main page. In this case, it ends up in a loading loop where the site identifies you and brings up "Session is Ready..." before going back to "Checking..." then repeating endlessly.

This issue has just surfaced recently. After following Ubisoft's advice on this matter, the problem, unfortunately, continues to persist on multiple devices.

@Dark-Knight128 I have the same problem. I can not access the Arcade website, regardless of webbrowser or device. My main account can log in (or at least, still has an active session that it can use), but not my secondaries. Not sure if 2FA is related, it's on on my main account anyway.

Also, some (Xbox) users are unable to publish maps on their platform, so maybe this issue is also related to the Arcade maps services not working.

I submitted a ticket to Ubisoft support (for my MapSwapper account, as it's the most affected for me).