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  • Akoena_Matata
    Original poster 2 posts

    Hello,
    I didn't play WDL for while. Since I reinstalled the game the team menu and the picture in save game are scrambled. I tried changing video settings and have scanned game files. Nothing works. Could this be fixed? THX
    KR,
    Akoena_Matata

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  • Ubi-DeskLamp
    Ubisoft Support Staff 451 posts
    Best Answer

    Thank you for the responses everyone!

    As you may have heard, we have stopped post launch support on this game and have no further updates planned for it at this time, which unfortunately means that there are no permanent fixes currently in the works for this issue. However, you can try basic technical troubleshooting for your platform (PC, Xbox One, Xbox Series X|S, PlayStation 4, PlayStation 5), as well as the workarounds we've found so far:

    - Changing your operator's clothes, which you can do from your base

    - For PC users, deleting the image files in *Documents\My Games\Watch Dogs Legion\"your-accountID-folder"\localstorage3\", (localstorage0 folder for single player)

    In the meantime please feel free to post any other workaround(s) you may find in this thread!

    Official Response
  • A1R50FT-10
    572 posts

    @akoena_matata a workaround for this issue is to change a part of an operative's outfit then save it. If you go back onto the team menu screen, the scrambled stuff should disappear

  • Akoena_Matata
    Original poster 2 posts

    @a1r50ft-10 I It only works whit operators who have work clothes there are characters where you can't change outfit

  • A1R50FT-10
    572 posts

    @akoena_matata there are operatives that you can't change outfits for? As far as i'm aware, all operatives can have their outfits changed

  • Ubi-Mark.
    Ubisoft Support Staff 3006 posts

    Hello @Akoena_Matata,

    Thank you for bringing this to our attention!

    Can you please confirm if you're still experiencing this when you change some of your Operator's clothes, by any chance? You can change the appearance of everyone in your base.

    Secondly, can you please verify your game with this link? This will help you to eliminate any potentially corrupted files that can lead to this issue.

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Andyw1228
    1 posts

    @ubi-mark
    hi there, this isn’t a pc only issue. I have the same broken pictures in team view too on a PS5.

  • Ubi-Froggard
    Ubisoft Support Staff 4047 posts

    Hey @andyw1228

    We're aware it's not only an issue on PC, don't worry, but thanks for mentioning it on the thread anyway for others.

    Official Response
  • Tranmaart
    7 posts

    I got some similar bug a week ago. Found avatar images stored at "*Documents\My Games\Watch Dogs Legion\"your-accountID-folder"\localstorage3\" (or localstorage0 folder for single player). I deleted all png images while the game was running and it solved this bug. Maybe it can help you too!

  • Ubi-TheBerry
    Ubisoft Support Staff 5879 posts

    Hey there @tranmaart ,

    Thank you for sharing this fix, we appreciate it!

    Official Response
  • ThatGuyISNTAVI
    1 posts

    @tranmaart That fixed it thank you

  • Ubi-Gizmo
    Ubisoft Support Staff 2297 posts

    Hey there @thatguyisntavi, I am glad to hear that this helped, thanks for sharing this update.

    Official Response
  • finan49
    1 posts

    @ubi-gizmo Has a fix been found for this glitch on PS5? I reinstalled my game and that resolved most of the faces in the team menu but some are still broken. Changing those team members’ clothes only fixes their photo temporarily then they go back to being broken (both in the team menu and on the map).

  • Ubi-Akatsirin
    Ubisoft Support Staff 924 posts

    Hi @wwray49, we haven't heard of any other workaround than changing a piece of clothing at the moment, sorry !

    Official Response
  • Sammarok
    177 posts

    @ubi-theberry temporary fix because next time the team menu is bugged again

  • Ubi-Froggard
    Ubisoft Support Staff 4047 posts

    Hey,

    As you may have heard, we have stopped post launch support on this game and have no further updates planned for it at this time, which unfortunately means that there are no permanent fixes currently in the works for this issue.

    Official Response
  • YandelWey
    25 posts

    @tranmaart thanks I love u

  • Ghosty445
    5 posts

    @Ubi-Froggard So in less than 2 years Ubisoft has stopped support and wont be fixing this issue as it happens on the map aswell. Poor show Ubisoft, poor show

  • Ubi-MrM
    Ubisoft Support Staff 4534 posts

    @Ghosty445 Hi, and welcome to the forum !

    I've taken note of your message, and I'm sorry to hear that you're also encountering an Issue with the map in Watch Dogs: Legion !

    In order to isolate the Issue, I invite you to provide us with the following elements :

    👉 Platform where the Issue is happening

    👉 Screenshot of the map Issue

    Should you have questions, or for any other Issue, don't hesitate to let us know !

    Official Response
  • Ghosty445
    5 posts

    @Ubi-MrM Xbox series x

  • Ubi-oof
    Ubisoft Support Staff 1240 posts

    @Ghosty445 Thanks for the images! Just to check, were you able to try the workaround that was provided?

    Official Response

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