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Moved DLC Core challenges not showing as completed...
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Hey guys, second post today...
So I'm looking on my challenges lists on ubisoft connect and I go to my "core challenges" list and I see that I've done many of them. My problem is that it doesn't show that I've completed the challenges of completing DLC storylines. I've completed the DLC storylines, the Siege of paris and wrath of the druids, but it doesn't show these challenges as "completed" and I haven't been awarded the XP for it... Not sure why, anyone have any idea? -
Hey @dannygs91
I'm sorry to hear the challenges never unlocked for you. Could you just provide some screenshots showing the challenges affected please and also showing that you should have completed them? If you would prefer to record a video clip instead, that's also fine, just upload it somewhere like YouTube so we can view it.Official Response -
@Ubi-Froggard Good afternoon. The updates have gone through again, but the problem with Challenges: [DLC 2] The Pascal Lamb; Visit Normandy (Expansion 2: The Siege of Paris). I started this DLC from the beginning, visited all the viewpoints, but it still hasn't activated.
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@ubi-froggard The same thing again. There was an update today. But challenge [DLC 2] The Pascal Lamy never activated. Although I have fulfilled all the conditions again. Can you activate it on your side? I need to get silver!
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Hello @VelikoRocc . thank you for getting in touch and sorry for not getting back to you sooner.
Sorry to hear that "The Pascal Lamy" and "Visit Normandy" are not activated for you.
If you did not change the platform and the conditions were met, you need to perform the Connectivity troubleshooting, but you forgot to mention the platform you are playing on? Could you please get back to me with this information, so I can provide you the relevant troubleshooting steps.
Please let us know if you have any other questions. -
@ubi-oxavo platform is PC. I myself start a new game every time after the update is released. But always the same result: NEGATIVE.
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Hello @VelikoRocc and thanks for answering all the questions I've asked.
Our developers tried to reproduce the issue on their side but were not able to, therefore could you please provide us with the images or a video showing your game version and challenges completion?
You can upload it to any video hosting of your choice and share the link with us on this thread. Once we receive it, we can forward it to the development team so they can investigate.
Please let us know if we can help you with anything else. -
@ubi-oxavo Good afternoon. Here we go again. Another update has been released. I tried again from scratch and again nothing.
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@ubi-oxavo Tell me. what should I do to still get this achievement? Maybe the conditions have changed? What exactly should I visit then?
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Thanks for getting back to us @velikorocc , I'm sorry for the delayed response.
We've no further update on the investigation at the moment, however I've passed your details back onto to the team while they continue to look into this.
The conditions haven't changed through and we'll let you know as and when we hear back from the team.
Thank you!Official Response -
@ubi-theberry Greetings! I have the following problem, I never activated Challenge: [DLC 2] The Pascal Lamb. I reinstalled the operating system, Ubisoft Game Launcher, the game itself, deleted all the saves and STARTED THE GAME FROM THE BEGINNING!!! But Challenge: [DLC 2] The Pascal Lamb never counted. Here is a video of how I start going through it from the very beginning. Although all the conditions were met earlier. And all achievements were activated.
Here is a link to the video itself: -
Hello there @VelikoRocc!
I'm sorry to hear that you've had trouble unlocking "The Pascal Lamb." Thank you for providing us with an updated video following the release of TU 1.5.1.
The dedicated teams are still looking into the issues experienced when unlocking this challenge, which is why there weren't any fixes deployed in the previous Title Update.
It looks like the dedicated teams will be deploying a fix for this challenge in a future update! We don't yet have a confirmed ETA for when this fix will be released for the game. Once more definite details are available, these will be posted within the News & Announcements forum via patch notes, so please keep an eye out for these!
Thanks!
Official Response
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