ubisoft forums

Quick Suggestions

  • MrbikerFR
    Original poster 5 posts

    Hello since yesterday (while I have been playing since Thursday 7th) I have encountered random crash problems when opening the game map with ",". The game freezes with the screen of the game map then crashes after 2-3 seconds, then I have the Ubisoft Conect pop-up with the mark "Oh no it has crashed!" and so I send the crash report. This is an issue that occurs very often so it is quite a serious issue and is detrimental to the Users experience.

  • Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Didish76
    1 posts

    Same here.

  • UbiStorm
    Ubisoft Support Staff 720 posts

    Hey there guys. I'm sorry to hear that you both are experiencing crashes whenever you open the map. Since it sounds like you're not getting any kind of specific error code and just the generic crash message, I recommend starting out with the steps contained in this guide here. If you continue to experience those crashes after running through that guide, however, go ahead and grab a copy of your MsInfo & DxDiag files. Then, you can submit those files by opening a ticket on our Support Site. That way, we can take a closer look at what's going on!

    Do you guys also happen to notice if this only seems to occur in specific areas of the game? Or during specific missions?

    Official Response
  • QueenOfSorrow89
    1 posts

    @mrbikerfr hello
    i have a problem
    tge Arsenal tab just vanished from the options !!
    what can i do
    i restarted the game , my consol, but still doesnt show!
    i have to go to a workshop to equip my whepons!
    please help me

  • UbiStorm
    Ubisoft Support Staff 720 posts

    @queenofsorrow89 Hey there! The vanishing arsenal tab is rather strange! Would you provide me with an image of what you're currently seeing when you open the game menu?

    Official Response
  • Charles.dg2
    36 posts

    @mrbikerfr It's one of the Graphics settings that's causing it but no more crashes after turning it off now the Issue I'm facing is the games wokeness

  • Ubi-Thrupney
    Ubisoft Support Staff 3437 posts

    Thanks for coming back to us about this, @charles-dg2 - we appreciate you letting us know the issue seemed to be solved. Can you tell us which setting was causing the crash? And the crash you'd been getting, was it also when opening the map, just like the issue @MrbikerFR was having? I'd really like your further insights, to help us get this looked into as needed 🙂

    Official Response

Suggested Topics