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Unsolved Ac:Vallhala payment problems
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Hi,i've bought Assassin's creed:Valhalla Gold edition twice by mistake.I issued a refund but i seem to have lost both of the games.I refunded one of them but i still don't have one in my library.Please help me with this.Thank you so much.
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Hello there @xStock23!
I'm sorry to hear that you've encountered trouble when purchasing Assassin's Creed: Valhalla. For security purposes, please note that we are unable to handle store queries within the forums. I recommend opening a support ticket, and a member of your regional support team will gladly investigate further.
When opening a support ticket, please include as much detail about your orders as possible, including any screenshots of your proof of purchase and order numbers, as this will be helpful when locating your order. Please do not share this information within the forums.
Thanks!
Official Response
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