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  • AlexSinnerman7
    41 posts

    @Ubi-Borealis hi, any news here? It has been now more than 2 years, or are your super developers still « looking into it »? Do you understand how disrespectful this is???

  • Ubi-TheBerry
    Ubisoft Support Staff 5987 posts

    Hey guys,

    Thanks for keeping in touch, apologies for the delay.

    We have no additional news on this investigation I'm afraid.

    When anything comes up, we'll share it here.

    Official Response
  • Nufis_K
    1 posts

    @Artanamir I have the exact same problem: The only trophy that did unlock upon reaching Ireland was Decked Out. All the others are missing. I got Double Trouble by equipping two sickles I had left in my inventory but the rest is still missing. I tried some reda missions and king's requests to no avail. I unlocked all trophies on PS4 and don't want/can't reset my progress in Ireland on my cloud save for PS5.

  • AlexSinnerman7
    41 posts

    @Ubi-TheBerry seriously? How much longer will it take? Can one of your so called developers that is looking into it come here and explain us what’s been done in 2+ years?

  • Ubi-Keo
    Ubisoft Support Staff 6391 posts

    Hi @AlexSinnerman7 I can understand your frustration, however as we have mentioned previously we will update this thread as soon as we have more information to share with you.

    I have chased this up to see if there if there are any updates.

    Official Response
  • AlexSinnerman7
    41 posts

    @Nufis_K welcome to the 2+ years waiting club man!

  • crb042
    9 posts

    @Ubi-TheBerry Thanks for keeping us in mind.
    Is there any way you can just talk to a programmer for a few minutes? No debugging, no studying our save files, no testing.
    Just ask someone to look at the code and see what it actually wants for requirements for the Orlog trophy and what causes it to re-check those. Tell us that and we can probably find a workaround.
    Yeah, an automated code fix would be better, but if you could help us get a workaround instead of just asking us to try certain tasks we'll take that and see how far we can get.

  • AlexSinnerman7
    41 posts

    @Ubi-Keo thanks, any news? I also have 2 tickets opened at the same time and nothing was done. Understanding a 2+ year frustration doesn't reassure anyone nor solves anything. When will we have a developer coming here and explain what was and is being done if anything?

  • AlexSinnerman7
    41 posts

    @Ubi-Borealis Any news here? I also have 2 tickets raised for the same issue, but it seems the support persons are as useless as the ones here and the developers. Maybe they're all the same? You're able to make 300 new games and DLCs that generate money, but not able to fix a simple issue? I am sure nobody is or was every looking into this. Just be honest for once so we can move on from Ubisoft and that's it - I am waiting just for these trophies to basically delete my account - when you check, I have basically all the AC games and collectors as well, still, because of this lack of respect, consideration and professionalism, I'll just [censored] on it, that's what you deserve.

  • Ubi-Keo
    Ubisoft Support Staff 6391 posts

    Hi @AlexSinnerman7 apologies for the late response.

    I'm afraid there are still no updates. As soon as we have more information we will update this thread.

    Official Response
  • AlexSinnerman7
    41 posts

    @Ubi-Keo any news here?

  • AlexSinnerman7
    41 posts

    @Ubi-Borealis any news here?

  • AlexSinnerman7
    41 posts

    @Ubi-Keo any news here?

  • Ubi-Keo
    Ubisoft Support Staff 6391 posts

    Hi @AlexSinnerman7 I have replied to you twice this month with regards to this issue, and other support specialists have also mentioned that we have no updates and that we will update this thread as soon as we have more information to share.

    I do understand that this issue has been ongoing for sometime and that you have not received any updates yet for which I apologise, however it is against the forum rules to keep bumping/spamming this thread asking for an update as we can only repeat what we have said previously.

    Official Response
  • ixuzhang
    9 posts

    @Ubi-Keo
    "however it is against the forum rules to keep bumping/spamming this thread asking for an update as we can only repeat what we have said previously."
    Can you kindly point us the rules?
    Is "Lying" against the forum rule when you folks keep saying "we are actively working on it", but still no progress for more than 2y?

  • Ubi-Cintre
    Ubisoft Support Staff 1056 posts

    Hi @ixuzhang,

    I kindly invite you to read our post dedicated to the forum rules here.
    Failing to follow those rules can result in the loss of your posting privileges.

    Our teams do their best to investigate all different kinds of issues, and sometimes a fix can take time to be released.
    We'll let everyone know if we hear anything new about it.

    Official Response
  • ixuzhang
    9 posts

    @Ubi-Cintre

    Thank you for pointing the forum rules.
    6. No spamming "Repeatedly posting the same post or topic in a forum, or across multiple forums, is considered spamming."

    "I have replied to you twice this month with regards to this issue, and other support specialists have also mentioned that we have no updates and that we will update this thread as soon as we have more information to share."

    Please kindly inform me by yes/no, is asking for fix updates more than twice per month is considering as spamming by Ubisoft? Thank you.

  • RAPANTE_ze_Hage
    18 posts

    Any news here ? 😀

    I think we all know that this really ridiculous, and let's be honest, small problem will never get an update. I mean it's not one of the 6 big math problems to solve, it's a very simple database query of the game save data. So where is the exact problem? But now we know how capable the developers are when they say the problem is unsolvable. It's just an excuse, they're not interested in solving the problem because too few people are upset about it. So let's keep this thread alive just for fun ☺

  • JW-Seo
    1 posts

    How can i get France's Saga achievement?
    I already clear all of quests of this DLC. and back to england. but i can't get it.

    • What is the name of the trophy(ies) / achievement(s)? France's Saga
    • What is the platform where the trophy(ies) / achievement(s) are not unlocking? PC
    • Have you unlocked the trophy(ies) / acheivement(s) previously on another platform? No
    • If so, can you confirm the platform where the trophy(ies) / achievement(s) were originally unlocked? ~
    • If you can provide any images/videos that show the requirements have been met, but that the trophy(ies) / achievement(s) remain locked, this will be helpful for further investigation.


    I would recommend uploading any images or videos to a sharing platform, such as YouTube or Google Drive. This will allow you to post a shareable link within this thread.

  • AlexSinnerman7
    41 posts

    @Ubi-Keo so, you're going to ban me? Please go ahead, you're not the ones doing your job and we are the ones paying your salaries. Go ahead, would love to see that happening. How about getting this fixed instead?

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