Hello there!

As shared by my colleague @Ubi-Keo, this issue should now be resolved and you should be able to successfully install TU 1.3.1 without encountering a download loop!

If you are encountering any further trouble when downloading TU 1.3.1, please don't hesitate to update us within this thread so we can investigate further.

@HT89488 - Thank you for taking the time to share your feedback with us. I apologise for any inconvenience that was caused by this issue, and have forwarded your concerns to the dedicated teams. If you encounter any further trouble with Ubisoft Connect, I recommend sharing this report in our dedicated player support forums for the launcher.

Thank you!

Hello there @AORUS2017!

The issue with download loops in Ubisoft Connect should now be resolved. Are you still encountering trouble with download loops in the launcher?

If players would like to disable automatic game updates in Ubisoft Connect, they are welcome to do so. You can use the steps in this support article to help you to change your download options. Players should no longer be encountering download loops within the launcher, though.

Thanks for sharing these steps!

Thanks for letting me know that you aren't encountering any further issues, @AORUS2017. I'd recommend keeping an eye out on our official platforms for any future updates for the Ubisoft Connect launcher

To my knowledge, the download loop issue for Anno 1800 and Watch Dogs: Legion should now be resolved as well, @AORUS2017. If you've been encountering a download loop with these games, I'd recommend checking to see if the issue still persists. If you're still experiencing a download loop with either of these titles, please can you share your report within their dedicated player support forum. You can find them here:

• Anno 1800
• Watch Dogs: Legion

Thanks!

Hello there!

@peixeswordfish - I'm sorry to hear that you're having trouble downloading TU 1.3.1. Have you still been unable to download the most recent Title Update?

If you have automatic updates disabled, you may need to trigger the download by selecting the game tile in your library and then clicking "Update."

If you've still been unable to trigger the update, I would recommend fully closing down Ubisoft Connect and then launching Ubisoft Connect with admin rights to see if this triggers the update for you.

@AORUS2017 - We would be unable to speculate on what potentially caused this issue to occur, as this information has not been shared with us. I'm glad to hear that the download loop issue has been resolved for all of your affected games, though!

Thanks!

You can check if you have the latest update installed by checking the bottom right-hand corner of the main game menu, @peixeswordfish. If you have the most recent update installed, you should be able to view the patch notes from TU 1.3.1.

Are you able to access your save files again after ensuring the most recent Title Update is installed on your PC? Or do they still show as corrupted?

Thanks!