@ubi-borealis

What have Ubisoft done again! You fixed the update loop bug this morning but now at 12:51pm you broke it again what is wrong now?

I have the same problem on PC. When I start the download it's downloads 26.66 GB. I have quite bad internet connection (1 MB download) so it would take 7H to download. But actually after 3H the download stops (not fully downloaded) and another download starts. This time it's just 12 GB. After some time even this download stops and the first one, 26.66 GB, starts again. This happens 3 times. I left my PC on during the night. This morning it finally finished the 12 GB Update. When I started the game it saied 1.3.0. After 2 times of verifing the game files it don't start downloading 1.3.1. again.

Same here on PC. I was able to play 1.3.1 yesterday, did some river raids, manual saved (as i always do before closing the game), started the game today and it started downloading over 11 GB of data. Then the game started and i appeared in Paris before final story quest where it says "Sleep before the siege". The manual save from yesterday is corrupted.

@ubi-borealis

Hi,

It works now, thank you for the help.

@omsa94 Update. So now the update is back to 1.3.1 and that seems to have fixed the issue. I tend to use all the save file as I move on on the game and only the ones I used while it was 1.3.1 before reverting to 1.3.0 were corrupted. Obviously the Autosaves all get corrupted. But now that the game is back at 1.3.1 all the saves files are working again

@ubi-borealis

• Which platform do you play on (PC / PlayStation / Xbox)?
  • PC
• Have you been able to successfully update your game to TU 1.3.1? If so, were you able to play any of the game with TU 1.3.1 installed?
  • Yes. Played yesterday from about 16:00 until 22:30 CEST, just after 1.3.1 was installed.
• When was your last save created?
  • As mentioned above, roughly around 22:30 CEST.
• Do all your saves show as corrupted, or only some? If you're able to provide an image showing your corrupted saves, this will be helpful for further investigation.
  • All saves show as corrupt.

• Did your game roll back to TU 1.3.0 after downloading TU 1.3.1?
  • Yes, currently on 1.3.0.
• Have you tried verifying your game files to see if TU 1.3.1 is triggered to download again?
  • Have verified and no new download was triggered. After closing and restarting launcher - I have to download 26.49GB of game data. Rather odd. Will report back if this had an effect.
• Once TU 1.3.1 has been reinstalled, does Ubisoft Connect try to redownload TU 1.3.0 after closing and restarting the launcher?
  • Can't say for sure.

The Ubisoft Connect client is updating my game again today too.

Yesterday:
I downloaded the patch 1.3.1 at 14:00 CEST.
Later that day, it started downloading a 12GB patch and the game got downgraded to 1.3.0.
Later that day, it downloaded the patch 1.3.1 again (~27GB).

Today:
It's downloading the 12GB patch again.

What is going on?

@Ubi-Borealis
At the moment is working fine, I can confirm, restarting Ubisoft Connect did not trigger another update. That being said, I did some stuff:

-Deleted the entire Cache folder of Ubisoft connect (this solved Watch Dogs legion and maybe Valhalla)
-Today I installed the 26gb update for Valhalla so it is back to 1.3.1
-Save files are working again, did manual backups just in case lol. Location of save files https://www.ubisoft.com/en-gb/help/assassins-creed-valhalla/gameplay/article/save-game-locations-for-assassins-creed-valhalla/000079345
-Restarted Ubisoft Connect and is not trigger updates for Watch Dogs and Valhalla.
And then (maybe a good idea)
-I turned off auto update in Ubisoft Connect's settings, so I will not get updates, I will only download an update when is officially announced.

@ubi-borealis yes it does its in a loop

Same for me. only corrupted save data now.......

Same issue here, im on pc.
Downloaded 1.3.1(27gb) yesterday.....played game straight after. no issues. Shut down game/ubi connect when finished playing.
When i opened and connected ubi connect it updated an 11:gb update when regressed my game to ver 1.3.0 and my latest saved games were now corrupted.

After re-starting ubi connect i verified my files, it then re-downloaded ver 1.3.1 and upon start up my save files were ok.

Since then every time i connect to ubi connect Valhalla is stuck in a update loop downloading ver 1.3.1 then 1.3.0 every time its restarted.

As a work around ive got my game to ver 1.3.1 and disabled my auto update settings.

Any update on when this will be sorted would be great thnx.
Oh btw, Valhalla is awesome! S##t like this happens in all industries so I'll be patient and await an update lol.

Thnx Rik

Bonjour,
J'ai également le même problème. Hier le jeu a fait la maj, j'ai joué un peu.
Aujourd'hui je me rend compte que mes sauvegardes sont corrompues, mais seulement celles qui date d'après la maj, donc celles que j'avais d'avant fonctionne.
En regardant les fichiers je vois que vers 2 heures du matin le jeu avait remit la maj précédente. (j'ai perdu 20 heures de jeu)
Mais depuis je n'arrive pas à remettre la maj 1.3.1, et honnêtement j'ai pas envie de la remettre si je dois encore perdre mes sauvegardes.

It's just frustrating generally, 1.3.0 was crashing quite often for me, but 1.3.1 sets new records. Game crashes like every 10 minutes for me now - as far as I can judge, a lot of it relates to an unstable connection of the uplay client. If that is related - this is just a new level of insanity, that a game client can cause that to your single player offline game (or at least what I wish this game would be).

@saintscar

Hi, ive just had a similar experience. I running around Jorvik when ubi connect pops up on screen and its showing i have 0 games!, then valhalla crashes.
I restarted and yep no games showing on ubiCon!. After a pc restart all game are back my connection to ubiCon is off and on.

Hey Ubi, do you need some more QA staff to test these updates before mass release??? Because im pretty sure the QA testing done is far far below par.

@aorus2017 I'd been playing for a short while when I got a pop-up about saves no longer being saved and then I lost my entire profile - all my settings are reset. Although the game and Ubi Connect were offline (and in game Connect still is) I saw no sign of any connection probs with the PC over that time. Thankfully saves seem OK but its a lot to put back all the gfx and other settings and HDR cal etc.

@grooners in fact the launcher is still showing errors about failing to sync and not being able to activate the game

@grooners

I'd been playing for a short while when I got a pop-up about saves no longer being saved.
#
I played since 2 hours with no issues and suddenly i got the same popup. Saves are corrupt and the game and Ubisoft Connect are offline.
I dont know if i lost my profile and i have for sure no issues with the connection.


in fact the launcher is still showing errors about failing to sync and not being able to activate the game
#
I have the same issue.

Isnt not funny anymore how Ubisoft behave to us. Since release only issues but every week Shop Items. I wasnt able to use my Ultimate Items for month...no refund..no excuse..
Also the Ubisoft Website have issues

@stevez_pun

same here, i think the ubiCon issue is Ubi addressing the update issue