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Unsolved AC valhalla dlc ps4
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I have physical disc of ac valhalla. last night i bought seasons pass from my US playstation account. but dlc is not installing. it says, "waiting to install". when i try to install manually, it says, "application not found." Any help?
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Hello @Severnfish
Sorry to hear that you are unable to install your expansion. Can you please confirm if you tried reinstalling your game by any chance? Additionally, have you tried resetting your console?
Last, but not least, can you please perform all the troubleshooting steps listed in this article?
Many thanks and if you have any other questions, please let us know.Official Response -
@ubi-mark Thank you for your response. Thanks for the reference article. My console is PS4. I did reinstall the game twice. I did not try to reset the console at the fear of losing all game saves. My Valhalla disc serial number is CUSA-18535. Can it cause the problem?
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Hi there, thanks for providing this additional information and apologies for the slight delay responding to your query. So we can get this looked into further could you please contact us directly with your PSN account details and also an image which clearly shows both the back and spine of your physical game box? The fastest way to do this would be directly through our "Live Chat" service when this is available but you can also send us a direct message via our social media accounts on Twitter or Facebook if you have access to these services.
Official Response
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