Quick Suggestions

Dear Ubisoft staff.
My Account Growtopia got suspended earlier in time arround 15:00 (West Indonesia Time) reason "Sharing Phising Websites", i don't know how it can be because i'm never share or have phising website.
i just play like normal player and never use any cheat, mod or anything is.
i hope ubisoft staff can un suspend my growtopia account, GrowID : Kiyuii (before/first: MOE173)

Like for real the game is crashing and i tryed to reconnect to the ranked game but it wouldnt let me join back in it was saying again and again you have been removed from this session and now im banned for 24h what is that [censored] is there any way to remove that ban ?

I just bought the PC download version of Assassin Creed Odyssey Ultimate edition on the ubisoft store. I got the email confirming my purchase but my game library is still empty. I tried logging out and logging in a couple of times but still nothing. I hope someone would help me out.

Hi!

Today new nvidia card driver update showed. I updated and now I can dive but only for 10-20 sec and the game crash and close. Pls do something. No I do not want rollback, why Ubi not solve the problem faster? The game have not been working well for almost 1 month.

I brought the game via steam and all the DLC's except for 2......I'm unable to play the game as Ubisoft cant bind the DLC's to Ubisoft.


Anyone with a solution for this as I can't play the game at all.

I just can't get it to work. How do I start a coop game on the console? On the PC, when I created the game in the lobby, I had a "+" sign under my character picture, which I can use to get other players on my team/picture. But this is missing on console.

I have only the 4 free slots, where I can then invite 3 other players and then define team 1-4. 

Example yesterday: I invited a friend, defined team 1 for both of us and started. Yet everyone starts with their own island/resources etc. This is not a co-op after all.

Does anyone have any ideas?

Thanks

Hello,
I wanted to raise this concern regarding my primary ubisoft account which got hacked a few days ago. My personal e-mail was hacked recently and along with that, I lost my ubisoft account too. The hacker has changed my mail so that I can't change any passwords but has also changed my current username. As I mentioned I am unable to login to my id so I had to create this support ticket with another id. Please get back to me as soon as you can to I can get my id back. I have almost 10 games on that account and a lot of them are very beloved lol.

Thanks

The game played fine over the weekend, so just now I tried booting the game up and the first two times it crashed right at the Snowdrop logo, the third time it didn't even get that far.

Hi what have you Ubisoft numpties done to the Far Cry 3 server? I have been trying to play the game now for 3 days without success. I have reinstalled once and verified files three times and still it falls over. I have no issues with starting or playing any of Far Cry, or numbers 2, 4, 5 and New Dawn. I have not tried playing Far Cry 6 as I played the campaign through to finish once and won't bother with that weak, woke, wanky rubbish ever again but I assume that it will work, given all the others bar Far Cry 3 do.

Has there been an issue with the changes you lot made when you re-issued 3 recently (well relatively recently)? It is a pity if it no longer works as it is one of the best games in the series and certainly leaves the last chapter in it's dust.

Hope you can help.

Cheers
Peter

Hey!

So basically, the game just turns off w/o any error code or anything, while I'm in the main menu, which says press any button I can be there for hours! However, when I press anything on my keyboard, game says "Checking for Add-Ons" and then turns off. I tried multiple times I'v even re-downloaded the game (again 150 gigs fss) and still the same problem, I've updated my drivers, everything. I'm just in a blank spot.

Please, help me!!!

I don't want my real name to be exposed to the public. I don't want to say which site from Ubisoft is it from. I want it removed asap and I made a ticket already but still no response even after months.

All of my friends cannot see eachother online. Sometimes one of us is lucky and can actually be seen online, however if you're "invisible" you cannot send invites, get uPlay notifications of any sort, or do much of anything except solo queue.

What is "invisible"? This is when you sign into uPlay, you're actually flagged as "online" and can be seen in the sub menu of Siege as online. Your indicator on uPlay (around your profile picture) will actually be set to "invisible". Setting this to anything will do nothing at all. When a friend goes to send you a message you will be noted as "invisible" regardless of status, unless you actually set it to "invisible" (appear offline) then your status will be set to offline, which is really weird by itself. Typically you know if you're impacted by this bug if you sign into uPlay and automatically set to appear offline.

Another sign that you're impacted, in the overlay in game, if you go to the top left tab for your profile overview, you'll have an "online status" and that will be marked as "invisible" and you cannot change it despite trying.

Things I have tried:

Bottom line:

This is a server side issue that needs resolving ASAP. The only work around was disabled (open party to join) for whatever reason. This is a failure of a product and platform. I am open to any suggestions, but I have a strong feeling nothing will work, because as I've said, I have basically confirmed this is a server side issue.

Impacted accounts:

Bonjour, je viens de recréer un compte afin de vous parler. J’ai installer l’essai ps5 de anno. Seulement quand je lance les jeux. Il me demande de me connecter à mon compte ubisof. Dont l’adresse mail est ####. J’ai fermé cette adresse il y a environ une année. Et comme je pense que j’avais lié mon compte ubisoft à mon compte PlayStation. Impossible d’avancer. Pouvez vous m’aider? 

There's a few differences between the Steam copy and Ubisoft Connect copy that I don't believe is an issue for any other game.
Player statistics aren't showing on the launch screen for the Steam copy, as you can see in the image below, Statistics and Game news are both missing for the Steam copy.

Good afternoon,

I bought the Assasins Creed Valhalla Complete edition late night 17.03.2023 and to this day still didn't receive it.

Is this normal for games to take this long to be assigned to the customer?

I don't know what to do...

I can provide any proofs from the bank that the payment went through as should.

Sincerely....EloŚliwka

i have tried to play the game over and over again and i gave it plenty of chances but every time i run into buggs crashes freezes
i even encounter buggs from years ago that are still not fixed
stop pushing content and start fixing the game
ubisoft is not the great company is ones was ubisoft is going down the drain
they dont care if the game is ready or not they just think lets release a half game full of bugs so we can make acouple of bucks
lets look at game releases of the last couple of years they are all half baked game
im at the point that im realy done with ubisoft and their half bakes games

windows version build 22433.1001
nvidia drivers updated
things I have done:

i get the error strait after "anti virus blue loading bar"

"The aspplication was unable to s tart correctly (0xc00000e5).
click OK to close the application"

I purchased 'Anno 1800 complete edition year 4' recently. And after downloading almost 30 Gb of it and installing it, it turned out that it is only available to me in russian or chinese.
Here's the fun part: I'm not in russia or china. I don't speak russian or chinese. But for some reason, the game is 'language-locked' to these two languages in my region.
So how does a gal get to play a game in a language she understands?

I don't even want to comment on the tone-deafness of offering the game to Ukrainians in a language of a country that actively wages a war against us... This is so cringe.